Register and deregister devices on your account

Register and deregister devices on your account

Your iFly subscription lives on your account, not on a device. Signing in on a device attaches it to the account and unlocks the subscription there; detaching frees the slot for a different device. Here is how to do both, and how the slots work.

Attach a device (sign in)

  1. Open iFly EFB.
  2. Tap Menu › Register / Subscribe.
  3. Enter the email and password of your iFly account, the same one you use on iflyefb.com.
  4. Tap Login.

Already have an account?

Sign in; do not register a new one. A second account has no subscription on it, and it is the most common reason a paid-up pilot sees "trial expired".

Detach a device

Do this on the old device before you sell it or give it away, or when you have hit your device limit.

  1. Tap Menu › About › Account Information. There may be a pause while the device contacts the server.
  2. Tap User Account, then Edit.
  3. Tap Change Email, then Detach account / email.

If the old device is lost or dead, sign in to your account on iflyefb.com and remove it from the device list there, or email us and we will detach it.

How device slots work

  • A standard subscription covers two devices on one platform (two iPads, two Androids, two Windows PCs, or two iFly GPS portables).
  • The Multi-Platform option lets those devices be on different platforms, for example an iPad in the cockpit and a Windows PC for planning.
  • Two iFly GPS portables plus one device on another platform is a special case: it works on a standard subscription and does not need Multi-Platform. Register all three as normal.

Why iFly needs the internet now and then

The licence is downloaded to the device when you sign in. iFly does not need a connection to fly, but if the licence on the device expires, is removed, or was a trial that ran out, the app has to reach our servers to fetch a new one and will say so. Connect to the internet, go to Menu › About › My Account, confirm the device is signed in to your account and the expiry date is in the future, and the message clears.