Solve Wi-Fi connection problems on an iFly GPS

iFLY GPS  /  WI-FI  /  APPLIES TO iFLY 720, 740 AND 740B

This article shows how to connect an iFly 720, 740 or 740b to Wi-Fi when the connection does not operate.

These units are older than many new Wi-Fi routers. The router is the box from your internet provider that makes your Wi-Fi. Usually, the problem is a router setting, not the iFly GPS.

Find your problem in the table below. Then do the procedure for that problem.

Your network is not in the list

If the unit shows other Wi-Fi networks but not your network, the unit cannot read the signal from your router. You must change some router settings.

Most routers send two Wi-Fi signals: 2.4 GHz and 5 GHz. The iFly GPS can use only the 2.4 GHz signal.

BEFORE YOU START

• You must log in to the router settings. The login information is usually on a label on the router.
• If you cannot log in, or if you are not sure what to change, speak to your internet provider. Show them the table below.

TO CHANGE THE ROUTER SETTINGS

1. Log in to the router settings.
2. Make sure that the 2.4 GHz band is on.
3. On the 2.4 GHz band, set Wi-Fi 6 (802.11ax) to off.
4. If the router has a Maximum Compatibility setting, set it to on.
5. Set the security to WPA2-PSK (AES).
6. Save the router settings.
7. Set the iFly GPS to off, then set it to on again.

The unit shows "Unable to connect" or "Not connected"

STEP 1: DO A FACTORY RESET

A factory reset puts the unit back to its original settings. It removes all saved Wi-Fi networks and all settings that you changed. Find your unit in the table below.

STEP 2: CONNECT TO YOUR NETWORK

1. Tap Settings › Network.
2. Tap the name of your Wi-Fi network.
3. Make sure that Authentication shows WPA2_PSK.
4. Make sure that Encryption shows AES.
5. Type your Wi-Fi password in the network key field.
6. Tap Connect.
7. Tap IP Setting. Make sure that DHCP is selected.
   DHCP lets the router give the unit a network address automatically.
   If a field shows 0.0.0.0, the unit did not get an address from the router.

STEP 3: TEST THE CONNECTION

1. Tap Update. If the list of charts shows, the unit is connected to the internet.

The unit does not connect to your phone

A phone hotspot lets your phone send its internet connection to other devices. The hotspot must use the 2.4 GHz band. Find your phone in the table below.

The unit shows a message about DHCP or a static IP

"DHCP WAS UNABLE TO OBTAIN AN IP ADDRESS"

On a 740 or 740b, this message usually shows a problem with the software of the unit. To repair it, refer to Reinstall the operating system on an iFly GPS portable.

A MESSAGE ABOUT A STATIC IP CONFLICT

This message shows that a different device uses the same network address as the unit. Give the unit its own address.

1. Tap Settings › Network.
2. Tap the name of your Wi-Fi network.
3. Tap IP Setting.
4. Change the setting from DHCP to Static.
5. Type an address that no other device on your network uses. Example: 192.168.4.101
6. Tap Connect.

The unit connects to the ADS-B receiver, but not to your Wi-Fi

This shows that the Wi-Fi part of the unit operates correctly. The problem is your router settings. Do the procedure in Your network is not in the list.

Signs of a failed Wi-Fi part

If you see one of these signs, the Wi-Fi part in the unit has failed:

• The unit makes a high-pitched tone.
• When you tap Network, a blue circle turns and does not stop.

CONTACT SUPPORT

If this procedure does not solve the problem, contact iFly EFB support. In your request, give the device type and the iFly EFB version.

ADVENTURE PILOT   •   iFLY GPS 720 / 740 / 740B   •   SUPPORT@ADVENTUREPILOT.COM